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Premier provides support by providing the following key services during the technical or engineering project: Continuous Project Services Plan, coordinate and facilitate meetings and conference calls Document meeting notes, status notes and follow up action lists Serve as Point of Contact/Coordinator for plan, issues, scope changes and status Serve as Point of Contact/Coordinator for meeting material collection before event and for distribution, attendee communication after the event Develop material to organize, streamline, improve and communicate systems or processes and their updates Help desk services during life of project and initiative Idea Phase Services Gather, analyze and document requirements Create idea definition documentation including project charters Develop project plans Assist in identifying and managing vendors Identify and manage consultants needed for augmenting staff Define Phase Services Develop and document procedures, test plans, and qualification documents Analyze, document and coordinate processes Coordinate discussions and documentation of design Lead failure mode analysis review meetings Develop Phase Services Monitor idea development and testing status and help resolve issues Develop technical training materials Deliver technical training Implementation Phase Services Complete data conversions or data preparation Identify and facilitate problem resolutions Create schedules for cutover to production or formal use Review Phase Services Assess results to ensure meets needs Set up user groups and schedule meetings/reviews for continuous improvement Lead and document post-implementation surveys copyright ©2006 Premier Consulting All Rights Reserved